Knowledgebase: General
I can't find my User Name or Password
Posted by on 11 November 2010 08:37 PM

You should have set this up during the checkout process when you bought your product.You should receive a confirmation email after signup which includes your login information.

If for some reason you did not or were unable to complete the sign up process, you should receive an email from our system within 24 hours that will provide you with a special link to the signup page so that you can complete your registration.

Make sure to check your email spam folder in case either email was mistakenly filtered.

In order to prevent our emails from going to spam, you'll have to add our email address to your whitelist. You can learn about how to whitelist an email address here

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