Knowledgebase
I hit the Get Links button but nothing happens
Posted by on 16 December 2013 02:27 PM

This is usually due to a javascript error on your site. It is most often caused by a conflict with another plugin on your website.

The best way to test this is to deactivate the other plugins except for Contest Burner and see if the Get Links button then works. If it does, then you know that one of the other plugins is causing the conflict. You can then turn your plugins back on 1 by 1 to find the specific plugin that is causing the problem.

Once you have located the conflicting plugin, check to see if there is an update for it. The most common reason for the conflict is that the other plugin is calling an earlier version of a necessary javascript package. Updating the other plugin, or leaving it deactivated will allow you to run Contest Burner without problems.

There is another possibility for this problem, which is that your Theme files aren't set up correctly. In some themes, the creator will remove or not include a necessary function, wp_footer();. Check your theme's footer.php file and make sure that this function is being called (typically near the bottom, before the closing body tag). If it is not there, simply add it right before the closing body tag and hopefully that will solve the problem.

Lastly, if your contest has ended, then the Get Links button will not show anything.

If the problem you are having is that you hit the Get Links button and see the Step 1, Step 2, etc. but nothing after that, please see this knowledge base article instead.

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