Knowledgebase: General
Trouble With Training Videos
Posted by on 07 May 2013 02:27 PM

Most of our training is done through recorded video training. If you are having difficulty watching the videos, here are a few things you can try:

The best advice we can offer is to try a different browser. Different browsers treat videos differently, and there are sometimes issues with certain browsers. Try another browser and see if that helps.

Also, make sure that your Flash player is up to date. You can update your flash player here.

Check your internet connection. Slow internet connections can have difficulty loading large files and may take longer to load and therefore, play. Also, having a wired connection is better than using a wireless connection. If you can connect directly through a wired connection that can also help.

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