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Knowledgebase: MemberSnap
Are we the customer service to the site and how do we handle support issues
Posted by on 01 May 2012 06:13 PM

Yes, you would provide support for your site and products, so would deal with support from your customers yourself. If you have an issue that requires technical assistance, you can contact our support for help, but you would always be the one to stay in contact with your customers.

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