Note: In observance of Memorial Day the support desk will be closed on Monday, May 29th.
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Knowledgebase : MemberSnap > Site Creation
No, you cannot change the domain name of a MemberSnap site. If you want to create a test site (mysitename.MemberSnap.com) and then transfer it to your own domain (www.mysitename.com), that is not possible with MemberSnap. You can create both sites if yo...
Sure, if the only sites you are hosting are the ones you'll be using on MemberSnap, then you won't need additional hosting.
No, MemberSnap requires custom code on our server in order to work.
Yes, our server is quite powerful and can tolerate a high level of traffic.
You are able to set up sub-domains of any domain you point to our server and can install separate sites on the sub-domains.
No, you would use a separate domain name for each site you create.
Yes you can offer a free level of membership on your MemberSnap sites.
To Delete a Website: 1. Login to your MemberSnap account. 2. In the top bar, hover your mouse of Website and click "Basic Settings". 3. Scroll all the way down and click "Delete Site". Please note that deleting a site is permanent. Once a site is delet...
Step 1: Purchase the domain you want to use from your domain registrar (godaddy, enom, etc.) Step 2: You need to change your domain name servers to point to our server. You need to change your nameservers at your domain registrar to point to us. ns1.Me...
Under the Website tab, you can select Membership Levels in order to add, edit or delete levels. You would then create Products and Downloads for each of the Membership Levels you create.
If you see this error, it means that the URL you are trying to use is currently in use by another Membersnap member and is no longer available. The best thing to do is just keep trying until you find one that isn't taken. Make sure that each time yo...
The only part of the system that can take some time is getting the Domain Name Servers to update and work. There could be a lot of reasons why, but usually, it is because once you make a change at your Registrar, that change has to get "copied" to every o...
We cannot currently change a URL of an already installed MemberSnap site. You can, however, create a new site using the new URL.
Yes. You can have a total of 3 active websites. Please note, however that when you delete a site it is gone forever and cannot be recovered.
You start promoting it, selling your product and cashing in!
Yes, all MemberSnap sites need to be hosted with us.
Our servers are cloud based dedicated servers. This means we can add power to our server farm at any time instantly if we get a heavy load on our systems. our current set-up can handle a dramatic increase in customers before we'd ever even need to add mor...
Yes, all MemberSnap sites are hosted on our server.